African AIDS Helpline

The African AIDS Helpline gives you the time and a confidential space to explore your feelings, seek advice in confidence, without prejudice and get the information that you need. We will answer your enquiries over the phone as well as send you written and audio information resources that you may need e.g. leaflets, booklets, posters, and audio-cassettes. We can also send you these resources in other languages e.g. French, Portuguese, Arabic, Amharic, Somali, Shona, Swahili as well as English. All our advisors are African men and women. They offer a confidential service in a friendly and welcoming manner

The aim is to provide:

• Advice and information on HIV and Sexual Health to African people living in England
• Information on HIV testing and treatment services/clinics
• A referral point to other agencies providing HIV and Sexual Health services for African Communities
• Information in the following identified languages; English, French, Portuguese, Luganda, Shona and Swahili

Accessibility of the Helpline:

Open: Monday – Friday (except bank holidays)

Time: 10am until 6pm (Answer phone service available outside these hours)

Languages Available: English, French, Portuguese, Luganda, Shona and Swahili

Office Address: Zion Community Resource Centre,
339 Stretford Road
Hulme, Manchester, M15 4ZY

Free phone: 0800 0967 500 (Helpline)

Phone: 0161 232 5393 (Helpline Manager)

Fax: 0161 226 9380

Staff:

• Julian Mushayi (Deputy Services Manager)

Helpline Advisors email:

• julian@blackhealthagency.org.uk
• aah@blackhealthagency.org.uk

We are always looking for new people to join our team of Bank staff Helpline Advisors. Bank staff are called upon to work as cover for regular advisors.

Advisors receive £6-8 per hour and usually work 8 hours per shift (the work is part time, with the exact number of hours worked in a week depending on the language availability). If you are interested in becoming a Helpline Advisor, drop us a line for a chat on 0161 232 5393. Alternatively, download the application form below , fill it in and email it back to aah@blackhealthagency.org.uk

We are also keen to welcome Volunteers to the Helpline. Previous Volunteers have undertaken  a variety of tasks including research work, or been involved in preparing reports on the work of the Helpline - but its up to you to tell us what you'd like to do!  If you are interested in becoming a Volunteer go to the Opportunities page and download the application forms.

Website: www.africainengland.org